The operating system for orthodontists

Your whole practice
in one system.

From lead to retention, Bonded is a cloud based operating system for specialist orthodontists. No server. No calls to IT and a risk free migration pathway from your existing PMS.

Live in orthodontic practices today.
PMS
Imaging
Online Appointments
Forms & Contracts
Practice App
Patient App
Bonded
CRM
Payments
Analytics
Phone System
Team Communication
AI Agents
Bonded
PMS
CRM
Imaging
Payments
Analytics
AI Agents
Online Appointments
Forms & Contracts
Phone System
Patient App
Practice App
Team Communication

One system, not five

Practice management, CRM, imaging, payments, analytics, forms, phones, booking, both apps and the team's own channels, on one database. Nothing to integrate and nothing to keep in sync.

Agents that do the work

Calls answered, notes written, letters drafted and overdue accounts chased before the front desk gets to them.

Built for orthodontics

Orthodontics isn't an afterthought. It's all we do. 

01

Treatment Card

Customize the treatment card to suit your workflow. 

Wires, elastics & archwiresProcedures, notes & next visit
app.bonded.ai/patients/…/treatment-card
Treatment card with the ortho chart beside the image paneTreatment card with the image pane across the full widthTreatment card with the note composer and history below the chartTreatment card minimised so the record grid fills the card

Doctors work from different parts of the card. The clinic picks the starting layout and any doctor saves their own.

Booking link
New Patient Exam
60 min · Smith Orthodontics
Mon8
Tue9
Wed10
9:00
9:30
10:00
10:30
10:30
11:30
2:30
Confirm Wed 10 Sep, 10:30
Greyed times are already blocked by the schedule template.
Your day
Chair 1
Chair 2
Chair 3
9:00
9:30
10:00
10:30
11:00
New Patient Exam
10:30 · Dr Reid
Chair and provider matched to the type
Confirmation sent, reminder scheduled
02

Online Appointments

Patients book themselves from a widget on your website, a texted link, or a Dental Monitoring message. Choose which appointment types are available for online booking

Website booking widgetSelf-serve reschedule linksChair & template aware
03

Patient Flow

Who is in the building, which chair they are in and how long they have been there. Reception checks a patient in, the assistant seats them, and the lightbar shows every chair with the time left in it. The doctor gets called to a chair from the same screen.

Lobby, operatory, out-deck, checkoutLightbar with time left in each chairCall the doctor to a chair
app.bonded.ai/patient-flow
Patient Flow board — lobby, operatory, out-deck and checkout counts above the day's patients, with the lightbar showing four occupied chairs
One inbox
SMS
Email
Calls
Website leads
Patient app
SJ
Sophia J.2m
One thread · four channels
Campaigns
New enquiryRecall dueRetention
Book your consult
New enquiry, follow-up two of three. Drag the blocks, drop in merge fields, send yourself a test.
04

PRM

SMS, email, calls, website leads and the patient app in one shared inbox, threaded onto the patient’s file. Lead management, campaigns, automations and agents mean that no leads fall through the cracks.

Shared multi-channel inboxCampaigns & sequencesLead → recall lifecycle stagesDrag-and-drop email templates
05

Automations

Automate anything using our workflow builder. Automate clinical workflows using recall statuses, procedure codes or appointment events. Automate the patient on boarding or even automate the retention phase.

26 triggers, 25 actions, 11 branchesDry-run before you publishAny step can be an agent
When this happens
26
Appointment booked
Form submitted
Payment received
Dental Monitoring event
+22 more
Check
11
Condition
Wait
Branch on stage
+8 more
Do this
25
Send SMS or email
Create a task
Update the record
Hand it to an agent
+21 more
Recall that chases itself
TriggerRecall due
CheckWait 3 days
BranchBooked since the recall?
NO
DoSend the recall SMS
DoTask for the front desk
YES
DoStop here
Dry-run it against a real patient before it goes anywhere near one.
On their phone
New Patient Form
Any medical conditions we should know about?
Yes
Yes
No
Which ones?
Signature
Submit
The moment it comes back
TriggerForm submitted
Answers written to the record
Note added to the chart
Task raised for review
Welcome email sent
Signed copies file to the patient’s documents. Contracts follow the same path — quote, signature, payment plan.
06

Forms & Contracts

Build a form by dragging fields onto the page, or upload the PDF you already use and drop signature boxes on it. Send it by email or SMS; the patient signs on their phone and the answers write back to their file.

Web forms & signable PDFsConditional logicSubmission fires the automation
07

Digital Imaging

Every photo, radiograph and scan on the patient’s file, grouped by visit. Mark the best shot, build composites from a template, and share a gallery with the patient or the referring dentist.

DICOM & CBCTComposite layoutsiPhone App
app.bonded.ai/patients/…/records
Records tab — visit timeline, view-type list and the photo series

Xray Machine Integration

Bonded Imaging runs at your Xray PC and handles automatic capture and upload directly to the patients chart. 

app.bonded.ai/patients/…/records
CBCT volume — axial, sagittal and coronal views linked to one crosshair beside a derived panoramic
Practice app — today’s schedulePractice app — overdue tasks with ownersPractice app — team chat
08

Practice App

Capture images straight to the patient’s chart, message team members and patients, and see the day’s schedule and your assigned tasks.

Today’s list at a glanceTasks with owners & due datesTeam chat, agents included
09

Patient App

Patients can see their account, view and change appointments, and message the clinic.

Next visit & appointment historyTreatment progress, step by stepBalance, plan & payments
Patient app — next visit, treatment and balancePatient app — treatment progress step by stepPatient app — balance and payment plan
Quote to cleared funds
Quote
Contract
Payment plan
Cleared
Monthly instalment 18 of 24sample figures
Paid $4,860Plan $6,480
Card
Direct debit
PayTo
Xero reconciled
10

Patient Payments

From quote to acceptance to contract. The payment engine automates patient payments end to end, posts them to the ledger, and synchronises the day’s financial activity to Xero.

Contracts & payment plansStatements, receipts & invoicesXero sync & daily close
11

Phone System

Your practice number runs in Bonded. The caller’s file opens before anyone picks up: next visit, balance, last visit, family members. After the call a summary lands on the timeline with the intent, topics and action items.

Screen pop with balance & next visitAI summary, topics & action itemsBusiness-hours routing & transfers
Incoming call
MC
Maya Chen
+61 4·· ··· 214
Next visitTue 2 Sep · Adjustment
Balance$270.83 · due in 4 days
Last visit6 Aug · Wire change
Recall due2 family members
AnswerOpen chart
After the call
New caller4m 12s · answered by reception
schedulingpositivebooked appointment

Parent enquiring about braces for a 12-year-old. Asked what a first visit costs, whether payment plans are available, and if Saturdays are ever open.

Topics
new patient exam
payment plans
Saturday availability
Action items
Send the payment-plan options
Already handled
New Patient Exam booked — Sat 13 Sep
Lead created · source Google · attributed
Recording and transcript on the timeline
app.bonded.ai/team-chat
Team Chat — a clinic channel with the practice’s own conversation
Team Chat in the practice app
12

Team Chat

Channels and direct messages in the same system as the patient files. Bonded support answers in a channel here too, so getting help does not mean a support portal.

Channels & direct messagesOn the desktop and in the appBonded support in a channel
13

AI Agents

Ask one in the team chat, hand one a spreadsheet, or let an event start one. They chase overdue plans, post remittances to the ledger and pick up Dental Monitoring no-gos.

A/R · Denticare · DM Triage · Scribe · VoiceAsked, handed work, or triggeredRole-scoped permissions
Team Chat
three agents, one morning
PS
Priya S.

@A/R Agent which payment plans went 60 days overdue this week?

AR
A/R AgentAgent

14 plans crossed 60 days — $12,480 outstanding. Reminders queued for 11; three have no contact I trust.

Raise 3 tasks
BW
Bec W.

denticare-remittance-25-aug.xlsx Here’s today’s DentiCare remittance — post it to the ledgers.

DN
DenticareAgent

62 payments, $18,340.20. Fifty-nine matched to installments and posted. Three need a decision — two overpaid, one patient I can’t find.

Review 3
No-goDental Monitoring · Aria Watson · aligner 14 not tracking
DM
DM TriageAgent

Sent Aria a link to book a review and moved her to Recall. If she hasn’t booked by Friday it becomes a task for the treatment coordinator.

Show the scan
Migration

Migrate first. Decide after.

We build your practice in Bonded from the system you run today, and hand it to your team to check. If it isn’t right, we do it again. Nothing is signed and nothing is owed until you’ve seen your own data in it.

No cost · no commitment
1Your system today
TOPS, OrthoTrac, Dolphin,Ortho2, Exact.
2Trial migration
The same migrationyou go live on.
3You check it
Against what you run today,until your team signs it off.
Only then
4You decide
Go live on a cutover weekend,or walk away.
Migrated before you sign

A working Bonded practice, built from your real data, while you are still deciding.

No migration fee

We don’t charge to migrate you, at trial or at go-live.

Security

Your patients’ data stays in your region.

Practices in Australia and New Zealand run in Sydney, UK practices run in London, and each region is a separate deployment with its own database. Encrypted in transit and at rest.

HIPAAUK GDPRPrivacy Act 1988PCI-DSS
How we handle security →
Request a demo

See it in action.

A live walkthrough with our founder Nick. If it looks right, the next step is a trial migration of your own data, before anything is signed.

No obligation, and nothing gets installed.